FAQ
FAQ
Frequently Asked Questions
What products do you supply?
We supply a wide range of medical equipment and consumables including medical sampling tools, surgical instruments, PPE (Personal Protective Equipment), diagnostic tools, hospital furniture, and general hospital supplies.
Are your products certified or approved?
All our products meet Zambian health regulations and international quality standards. We only source from reputable manufacturers to ensure safety, reliability, and compliance.
Do you offer delivery services?
Yes, we offer fast and reliable delivery services to all provinces in Zambia. Delivery timelines vary based on product type and location.
How long does it take to process an order?
Processing time depends on the product and quantity. Standard items are usually processed within 24–48 hours, while specialized equipment may take longer depending on availability.
Is NAMS Medical Supplies a registered company?
Yes, NAMS Medical Supplies is a fully registered Zambian Private Limited Company under the Companies Act, Cap No. 388, Registration No. 320200015817.
Do you supply to both public and private health institutions?
Yes, we work with both government and private hospitals, clinics, laboratories, NGOs, and research institutions across Zambia and abroad.
Can you help us source specialized equipment not listed on your site?
Yes, we offer custom procurement solutions. Let us know what you’re looking for, and our team will help source and supply it for you.
How do I request a quote?
You can request a quote through our website by filling out the “Request a Quote” form, or by contacting us directly via email or phone. Please include product names, quantities, and delivery location for a faster response.
Can I visit your office or showroom?
Yes, you are welcome to visit our Ndola office. Please call ahead to schedule an appointment so we can prepare the right team member to assist you.
Where are you located?
We are based in Ndola, Zambia, and we serve clients throughout the country.
- +260974991335